Refund Policy
Returns
You have 30 days to return your purchases. If 30 days have elapsed by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original packaging.
To process your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please contact us at Rob@colourperfection-shop.co.uk.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund application.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your credit card statement.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Rob@colourperfection-shop.co.uk.
Telephone 01623 882880